Delivering a consistently superior customer experience

Like most eCommerce sites, Wayfair’s site is comprised of millions of different-sized product images; the variance in type and size of images made it difficult for some CDN providers to deliver consistent performance. Fastly allows customers to write granular caching configurations on the network edge, so Wayfair could upload their own custom VCL (Varnish Configuration Language) instantly for optimized cache control. As a result, they found that Fastly provides the best and most consistent experience for their customers.

Using Fastly as a caching layer, Wayfair has reduced their bandwidth expenditure in addition to improving their sites’ performance, allowing them to scale more efficiently. With Fastly, they found a feature-rich CDN platform that could grow with them as they expanded outside of North America.

A new level of support

Wayfair was impressed with Fastly’s hands-on customer service. Fastly’s customer engineers helped configure their service quickly and continue to be responsive whenever help is needed. With an ever-growing network of successful ecommerce sites, Wayfair needs to be able to depend on backup if and when it’s needed.